ERIK B. (BUYER)
Norma was our amazing “Buyers Agent” and worked tirelessly to help us find a home in the San Gabriel Valley. Norma has been a wonderful agent and a pleasure to work with. She quickly understood our needs, and did a fantastic job pre-screening homes for us. Her patience with picky buyers like us has thankfully been unending, and she is always there for us. My wife and I constantly joke that we really “hit the jackpot” with Norma! You won’t find a more dedicated or helpful agent. Highly highly recommended.
CHRIS & ILANA (BUYERS)
We were extremely fortunate to have Chris Mardelli as our real estate agent. He was able to help us find the perfect house in an ideal location. He made our first home buying experience as enjoyable and stress-free as possible, always going above and beyond to answer our questions and to help us navigate through the process.
He is efficient, effective, responsive, and knowledgeable. Most importantly, we felt that he was 100% committed to helping us get the best deal possible, honest about the properties we saw, never pushy, negotiating endlessly and explaining things to us in detail. He went above and beyond, providing advice even after closing when we were thinking about some repairs and upgrades.
We highly recommend working with him.
ALEXANDRA F. (SELLER & BUYER)
Norma Mardelli has done a fabulous job of selling my house, and finding me a new one to buy. My house sale was a little difficult because a previous agent was taken ill, and Norma had to take over on short notice. Her enthusiasm and energy were infectious, and we were able to close on a good offer very quickly. The new purchase went equally well, and Norma was an extremely effective negotiator for me. She has also become a friend, and I can truly say that doing business with her was a pleasure from start to finish.
PAIGE B. (BUYER)
Norma Mardelli is my real estate agent, and I bought my house through her. She listened very effectively to what we wanted, and helped me negotiate when I asked for her advice. She was very patient during our search, and she worked well with us, and took very good care of us. She had very good taste, and was able to discern what we wanted well. She found us a perfect match, and we’re very happy with our home. She worked well under our circumstances, and worked very quickly. She made us her main priority, and I even felt like I was her only client at the time.
ANKHIL D. (BUYER)
We recently purchased a single family home in Pasadena wherein Norma acted as our real estate agent. I should clarify…she actually acted as our ‘friend’. We have had a chance to work with a few realtors over the past few years, but none have come close to being the perfect partner as Norma. We genuinely feel we have made a friend, and have someone we can always reach out to for any thoughts or advice regarding Pasadena or real estate in general. Norma is really amazingly up to speed on Pasadena and its nuances…Besides being extremely timely, accurate and patient in answering any questions that we had on the house or transaction or anything else through the entire process, the part we found the best was how organized and forward thinking she has been. She gave us sufficient heads up and outlined things that we needed to keep ready, or figure out so nothing looked like it was rushing us or came as a surprise.Overall, great job Norma!!!
ANDY N. (BUYER)
Chris and his team were awesome. He was professional, knowledgeable, very helpful, and always available to answer my questions. As a first time home buyer, I was very unfamiliar with the process. Chris walked me through the entire process and was with me every step of the way. He gave valuable insight and advice and provided much needed guidance and expertise. I would have been lost without him. He worked hard for me and helped me find the perfect home. He listened to my concerns and needs and met every single one of the items on my wish list. Because of Chris, I was able to find and purchase my first home–one that I love. I would highly recommend Chris to anyone looking to buy or sell their home.
SANDY & HECTOR (SELLER & BUYER)
Norma and Chris are the most amazing Real Estate Agents we have ever worked with. They were able to sell our house at a great price in just 3 days during a down market. They then began the task of putting up with our incredibly picky demands on finding a new home. In the end, they found us the perfect home. Norma and Chris are very professional and incredibly efficient and took what could have been a very difficult transaction on both ends and turned it into a smooth transaction. They took it upon themselves to go above and beyond what is normally expected of an agent. We couldn’t recommend them more.
LOIS F. (SELLER & BUYER)
Norma worked with us for nearly a year to find just the right home that we wanted to retire to and to list our home. You could not ask for a more responsive, helpful, and pleasant realtor with whom to work. [She] took us into many homes, and hung in with us when we thought we might not never find what we were looking for. If you’re looking for a realtor in the Pasadena area you will not go wrong with Norma. Norma is Outstanding. I hope we never have to move again, but if we do, we’ll work with Norma.
You did an excellent job from the time my house was listed to the sale and completion of escrow. Your attention to details, and your tenacity to pursue each lead was exemplary in producing a buyer. You both provided great support when needed. The two of you work incredibly well together as a team, and you are also able to do a marvelous job separately.”
MARIJA & LAWRENCE S. (BUYER)
My husband and I had been dreaming about becoming home owners for a few years! We would go to open houses on weekends just to see what we could afford and what we would like to look for once we were ready. At one of the open houses, we met Norma. Even though we told her that we were not ready to start the house search, she took time to talk to us about the procedure and we both thought right away that we have found the perfect agent for us. When we were finally ready to start the house search, we contacted Norma and met with her within a few days! I was so impressed that she clearly remembered us and our story. I knew right away that this lady will do everything in her power to help us get our dream home.Her caring and warm, yet professional personality completely impressed me. She took time to show us so many houses and even to point out to us the reasons why particular houses were not a good fit for us. We looked at so many houses, and she would take us to different locations with so much enthusiasm! I have no idea how we would ever have managed to get the house of our dreams without her! If we didn’t have her as our real estate agent, we would definitely not have the house we live in now. We still wake up in the morning and can’t believe that we live in a beautiful historic home we always wanted to have and we have been in the house for a few months now. Norma took so much time and patience getting us into this house even though at moments it seemed certain that we would be outbid by other buyers since our budget was very fixed and not too large. In the process of buying the house, Norma became our friend too and she came to all of our celebrations, even my baby shower and our baby’s one month celebration. We will never stop being thankful for all the times she would come to open the house for us while we were still waiting to hear from the seller. She probably came by to open the house at least 10 times, just so we could take measurements or have a plumber give us an estimate!We would wholeheartedly recommend Norma to anybody who is looking for a real estate agent. She will take the time to find your dream house and you will enjoy her lovely personality in the process!